LEGAL TERMS AND CONDITIONS OF SELL

 

REDA SLAOUI PARIS is a brand held by the company Slaoui France S.A.S, hereinafter “the company” with a capital of 5000€.

Headquarters : 1, rue de Bourbon-le-château, 75006, Paris.

Registered with the Paris RCS under n° 810 067 322

European vat number : FR 62 810067322

Realisation: Canal Web

The general terms and conditions detailed below apply to all orders processed on the website redaslaoui.com. The company can adapt or change these terms and conditions at any moment. The applicable terms are always those appearing on this page at the moment of the order.


1- Information about the website

The website www.redaslaoui.com is an ecommerce website, exclusively held by the company Slaoui France S.A.S.

The website is normally accessible 24/7. However, this could not be the case if any maintenance operation is occurring on the website or in case of force majeure.

The company cannot be held responsible by the client for any breakdown of his system or impossibility to download or upload data, or any damage to his network or equipment.

 

2- Registration on the website

Every visitor can create his own personal account, enabling him to fill all the information necessary to the good progress of orders and shipping. It is possible however to order on the website without any preliminary registration.

These nominative information are exclusively used by the website and cannot be shared with third parties in any case.

By registering on the website, the client assures he is over the age of legal majority under the laws of his country and that he has the legal capacity to subscribe to a selling agreement.

 

3- Price

For every order, the payment is done by credit card or via PayPal and always in euros. The price of our items, unless specified differently, are indicated including all taxes without the shipping fees.

The company can modify its prices at any moment but the articles will always be billed according to the price appearing on the website at the moment of the order.

For every order outside the European Union, the price excluding taxes is automatically applied. In that case, the client is the importer. Therefore, he is the unique responsible for every customs declaration or customs duties payment.

 

4- Client

Every visitor can create his own personal account giving the option to fill the information necessary to the good progress of an order. However, it possible to order without any preliminary registration. To do so, the client must communicate all the information requested by the company during the order process. In case of error or missing details, the company cannot be held responsible for the impossibility to deliver the shipment.

The sells on the website are exclusively designed to final clients, personal or moral entities, excluding any retailers and any intermediates. The client can only buy for his personal use or for a gift, and commits not trying to sell the item he acquired on a commercial purpose.

 

5- Orders

Every order is conditioned by the respect of a procedure specified by the website. The client must respect this procedure to complete an order.

A confirmation email will be sent automatically to the client after any order to summarize all the information necessary to the good progress of the order and shipment (items, prices, delays, and shipping address).

The data held by the company constitute proof of the order passed by the client. The data kept by PayPal or the CIC bank constitute proof of the good progress of the financial transaction. The data recorded by the company constitutes proof of the pre-order. The data recorded by PayPal or the bank CIC constitutes proof of the financial transactions.

 

6- Delivery

Deliveries are carried out by our partner DHL on working days. The delivery is made to the address registered by the client at the moment of his order. The client must ensure the accuracy and the completeness of his address to guaranty the delivery (postal address, entry code or intercom, building, floor etc).

Once the products are shipped, the delivery takes 3 to 5 business days according to the destination. In case of force majeure (strike, riots, technical problem, fire, flood etc.) this period can be extended and the company cannot be held responsible for it. An email will be sent to the client with the tracking number of his shipment.
 

7- Return and refund 

Within a period of 30 days following the delivery of the products, the client can request the refund of the purchase.

The refund does not include the shipping fees.

All the information necessary for a fast return and exchange or refund will be communicated to the client when requested.

The products must be returned in their original packaging, unused and unwashed.

 

8- Warranty - limited responsibility

All our items are guaranteed against compliance defect and latent defect in accordance with the french consumer code articles L211-1 to and the French civil code articles 1641 to 1649.

The company is obliged to deliver a product conformant to the contract and the description on the website and at the time of issuance. The company is obliged to deliver a product presenting no latent defect. If, in spite of our attention to the controle of the quality a latent defect is discovered and validated by the company within 24 months after the delivery, the client can request the exchange or refund of his order and all the fees and custom taxes produced by the damage.

 

9- Order cancelation 

The company has the possibility to refuse or cancel the pre-order of a client with whom there is an unresolved litigation.

 

10- Intellectual property

All the products, images, logos, packaging, drawings, patterns published, texts (excluding quotations) on the website www.redaslaoui.com are the exclusive property of the company.

Any reproduction of one of the previous elements, on any format, without the full agreement of the company, is strictly prohibited.

 

11- Protection of personal data

All the personal and nominative information given by the client for his order are strictly confidential. It will never be communicated to third parties or resold. It is only used to ensure the good progress of the transaction and the delivery.
The banking data used during the order is never stocked by the company. It is hold by PayPal or CIC as a proof of the transaction’s validation.

In compliance with the French act no. 78-17 of 6 January 1978 relative to information technology, files and freedoms, the client can access, rectify or delete the information regarding him.

 

12- Applicable law - litigation

The present terms and conditions are written in compliance with the French law. In case of litigation, only the French courts are competent.